Shipping & Return Policy

IS SHIPPING FREE?

Yes, we never charge for shipping.

SHIPPING TIMES

Shipping times vary due to:

•  The size and weight of the item.
•  Which warehouse the item is being shipped from.
• Which shipping carrier is used. We always try to use the fastest carrier for each order.

Estimated shipping time to the US: 5 to 8 days
Estimated shipping time to the rest of the world: 5 to 8 days

Shipping Options :

RETURNS & EXCHANGES

Customer satisfaction is our first priority - we want you to love your 'Onlinemegasale' as much as we do. We inspect each and every item before it ships from our warehouse, and we will not send items that aren't in perfect condition. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at contact@onlinemegasale.com. Please note that returns will need to be sent to the following address: 914-915 Binori B Square 3, Sindhu Bhawan Road, Ahmedabad - 380054, India

To return an item purchased online at Onlinemegasale, we require:

• Full name and order number, proof of purchase (such as your payment confirmation email).
• The item must be unused, and in the same condition that you received it.. 
• Item must be returned in its original packaging. 
• The customer is responsible for return shipping costs.

Once your item is received at our warehouse and inspected, our team will send you an email to notify you that we have received your returned item, and inform you if the refund was approved. We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at contact@onlinemegasale.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

If there is an error, or the customer receives not what they had originally ordered, they may be able to replace their order for free.

To be eligible to receive a replacement, the customer has to notify us within 7 days from the time they received their product & show us proof of purchase.

We are not obliged to give a replacement if the customer enters their shipping information incorrectly. We encourage you to double check your address and personal information – before placing your order. In the worst-case scenario, we can change your shipping information, but you must notify us within 24 hours.

If you ordered the wrong product, our policy remains the same. You may cancel or change your order information, but you must notify us within 24 hour. Once a product has already been shipped, it cannot be changed, and the return/exchange policy applies.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 8 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@onlinemegasale.com.

Address - 914-915 Binori B Square 3, Sindhu Bhawan Road, Ahmedabad - 380054, India

Contact No. +91 8849052198